OMG Car Accessories Sdn Bhd (hereinafter referred to as "OMG") is committed to providing high-quality vehicle headlights and tail lights (hereinafter collectively referred to as "the Products") that meet the Customer's needs and expectations. This Warranty outlines our commitment to provide repair or replace services (hereinafter collectively referred to as "Warranty Services") upon encountering defects issues in materials by Customers. This Warranty does not cover any third-party products that are separate and distinct from OMG's products.
Warranty Coverage : OMG warrants that all the Products are free from manufacturing defects and will remain free from such defects during the Warranty Period with proof of purchase and provided always that the warranty sticker being intact at all times. For the avoidance of doubt, this Warranty only covers any defects in material or workmanship during the normal use of the Products within the Warranty Period.
Not Transferable : This Warranty is limited only to the original purchaser of OMG's product and the Warranty Services to be provided under this Warranty may not be assigned, transferred, directly or indirectly, by operation of law or otherwise. Upon any transfer of the Products to any other third party, all Warranty Services hereinabove will be terminated accordingly, and the Customer will not be entitled to any refund or any pre-paid amount as a result of such termination.
Exclusion of Warranty Coverage : The coverage of this Warranty does not cover or extended to the following circumstances:-
a) Damage resulting from improper operation, misuse, abuse or neglect the reasonable proper care for the Product;
b) Malfunction of the product caused by modification vehicle wiring causing over supply / shortage from the vehicle to the Product;
c) Normal wear and tear, cosmetic damage or accidental damage to the Product;
d) Damage caused by external factors including road accident, fire and man-made destruction or negligence by other third-party;
e) Any modification to the electrical wiring in the Product including wire cutting, changing cable routes, adding wires or replacing components or any other attempt to carry out such modification.
Warranty Period : This Warranty shall last for a period of Six (6) months from the date of the Products being received by the Customer or the Products being successfully delivered to the Customer's address provided always that this Warranty must be activated by Customers within Thirty (30) days upon receipt of the Products (if via delivery).
Conditions for Warranty Services : Subject always to the activation of Warranty, if during the Warranty Period the Customers suspect or discovered defects in the Products, the Customers shall within Seven (7) days from the date of discovery of such defects contact OMG's business number at 011-29692091 or its customer service at email address [email protected] and further attach with pictures of the defect, invoice number and the available dates for inspection of the Products. In the event that the Customers are unable to attend or reach OMG's office, the Customers shall send the Products back to OMG by post and thereafter inform or update the tracking number to OMG accordingly.
The Customers will be required to fill up the necessary information at Warranty Form for verification purposes prior to the reparation works being carried out. OMG may refuse to carry out the reparation works should the information given is inaccurate or incomplete.
OMG shall not be held accountable for the costs of postage and packing fee and shall be solely borne by the Customers.
In the event that the Products are found to be defective upon inspection by OMG, it shall be at OMG's absolute discretion whether to carry out reparation works for the defects or replace the Products for the Customers.
Damages and Modification Disqualifications : Products that have been repaired, damaged or modified by any third-party other than OMG do not qualify for repair whether within the Warranty Period or outside the Warranty Period.
Breaches and Violations of Law : OMG shall have no obligation to perform hereunder if there are any breach of terms of this Warranty by the Customer, or if such performance would constitute a violation of the laws and regulations of Malaysia.
Limitation of Liability : OMG will not be responsible or held accountable for any indirect, incidental, or consequential damages arising from the use of the product. Liability is limited only to the cost of the product and does not extend to any other losses.
Governing Law : This Warranty is governed by and construed in accordance with the laws and regulations of Malaysia, and any dispute arises from this Warranty shall be subject to the exclusive jurisdiction of the Courts in Malaysia.